At Solution Seva, we prioritize data privacy as a core pillar of our service commitment. This Privacy Policy outlines how we collect, use, store, and protect your information when you engage with our website, products, or services.
1. Information We Collect
We collect information to enhance your experience, streamline operations, and deliver seamless support. This includes:
a. Personal Information
Name
Contact Number: +91 81120 36715
Email Address: solutionsevaglobal@gmail.com
Business Address: Bhubaneswar, Odisha, India
WhatsApp Number: +91 81120 36715
b. Order & Service Data
Purchase history
Device details
Billing and shipping details
Communication records with our support team
c. Technical Information
IP address
Browser type
Device identifiers
Cookies and usage logs
2. How We Use Your Information
Your data fuels a smarter, faster, and more connected customer experience. We use it to:
Process and fulfill orders
Provide product support and after-sales service
Send order updates, alerts, and service communications
Improve website performance and user experience
Personalize recommendations and offers
Prevent fraud and ensure platform security
Comply with applicable laws and regulations
We never sell your data to third parties.
3. Sharing of Information
We share your data only with trusted partners strictly on a need-to-know basis:
Payment gateway providers
Courier and logistics partners
Service technicians and repair teams
IT infrastructure and hosting providers
Compliance authorities (when required by law)
All partners are bound by confidentiality and data protection commitments.
4. Data Security
We deploy industry-grade safeguards to protect your information, including:
Encrypted data transmission
Secure servers and firewalls
Controlled access protocols
Regular audits and monitoring
While we take robust measures, no digital system is fully immune from risk. We continuously adapt to emerging security threats.
5. Cookies & Tracking Technologies
We use cookies to optimize performance, improve navigation, and offer tailored experiences. You may disable cookies through browser settings, but certain functionalities may be impacted.
6. Your Rights
You can request to:
Access your data
Update or correct information
Delete your account
Opt out of marketing communications
For any data-related requests, contact us using the details provided below.
7. Data Retention
We retain your information only as long as necessary for:
Fulfilling contractual obligations
Legal and compliance requirements
Product support and service guarantees
8. Third-Party Links
Our website may contain external links. We are not responsible for the privacy practices of third-party sites.
9. Policy Updates
We may revise this Privacy Policy periodically to reflect regulatory or operational changes. Updated versions will be posted on this page with a new effective date.
10. Contact Us
For inquiries, support, or privacy-related requests:
Solution Seva – Privacy Office Contact Number: +91 81120 36715 Email: solutionsevaglobal@gmail.com Business Address: Bhubaneswar, Odisha, India WhatsApp: +91 81120 36715
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