Below is a streamlined, corporate-ready Terms & Conditions page tailored for Solution Seva, aligned with your brand ethos and value proposition. You can plug this directly into your website.
Terms & Conditions
Welcome to Solution Seva. By accessing, browsing, or purchasing from our platform, you acknowledge and agree to the following Terms & Conditions. These guidelines are designed to create operational clarity, safeguard your interests, and ensure a seamless service experience.
1. Company Overview
Solution Seva (“we”, “our”, “us”) is committed to delivering accessible, affordable, and sustainable technology solutions. Our portfolio includes refurbished electronics, accessories, and technology support services. Our mission is rooted in service-driven value creation, reflected in our operational ethos of “Seva” — providing reliable, impactful solutions.
2. Acceptance of Terms
By using our website or services, you accept these Terms & Conditions in full. If you disagree with any part, kindly discontinue your usage of the platform.
3. Products & Services
We deal in refurbished, open-box, and brand-new accessories, depending on availability.
All refurbished products undergo strict quality checks, but minor signs of usage may exist.
Product descriptions, images, and specifications are published for informational purposes and may vary slightly in real-world conditions.
We reserve the right to update, modify, or discontinue any product or service without prior notice.
4. Pricing & Payments
All prices displayed are inclusive/exclusive of taxes as specified at checkout.
Prices may fluctuate based on market conditions, inventory, and vendor updates.
Orders are processed only after successful payment through our approved payment gateways.
In case a transaction fails but the amount is debited, customers must coordinate with their respective bank/payment provider.
5. Order Confirmation & Cancellation
Once an order is placed, you will receive a confirmation email or message.
We reserve the right to cancel any order due to stock unavailability, payment issues, or suspected fraudulent activity.
Customers may request cancellation before dispatch. Once shipped, cancellation will be handled as per the return policy.
6. Shipping & Delivery
Delivery timelines vary by location and product availability.
Delays due to logistics partners, unforeseen events, or natural causes are beyond our control.
Customers must provide accurate shipping details. Incorrect information may lead to delays or additional charges.
7. Returns, Replacements & Warranty
Only products eligible under our return policy will be accepted.
Items must be in original condition with all accessories, packaging, and documents.
Warranty (if applicable) varies by product category and will be mentioned on the product page.
Misuse, physical damage, or unauthorized repairs void the warranty.
8. Limitation of Liability
Solution Seva is not liable for:
Losses due to user negligence or misuse of products.
Data loss during device resets or repairs.
Business losses, indirect damages, or consequential liabilities.
Our maximum liability is limited to the value of the product purchased.
9. User Responsibilities
Provide accurate information during registration, purchase, or support interactions.
Use products responsibly and in accordance with manufacturer guidelines.
Avoid attempting to exploit, hack, or misuse our platform.
10. Intellectual Property
All content, graphics, logos, and material displayed on our platform are the intellectual property of Solution Seva. Unauthorized use is strictly prohibited.
11. Privacy & Data Protection
We safeguard your personal information as per our Privacy Policy. By using our services, you consent to the collection and use of your data in alignment with our policies.
12. Modifications to Terms
Solution Seva reserves the right to update these Terms & Conditions periodically. Continued usage constitutes acceptance of the revised terms.
13. Contact Us
For queries, support, or escalations, reach out to us:
Solution Seva – Your Trusted Tech Partner
+91 81120 36715
solutionsevaglobal@gmail.com
If you’d like, I can also create: ✅ Privacy Policy ✅ Refund/Return Policy ✅ Shipping Policy Or format this into a website-ready, SEO-optimized page.
